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HELP CENTER
WHAT ARE "USED" ITEMS?
At the Collector Freak you can also find pearls that are not new. However, they have been kept with the greatest care over the years by fellow collectors. Are you unsure about the condition of the object? Feel free to contact us and we will be happy to send you additional photos.
CAN I ALSO CHOOSE COLLECTION?
Definitely! We do not have a physical store, but we are happy to meet at our warehouse in Duffel (Belgium). Be welcome!
CAN I ALSO RETURN?
You can return new items within 14 days. Used items can be returned, but the condition of the item will be compared to how it left the store. Additional damage incurred will be charged to the customer.
YES BUT...I HAVE ANOTHER QUESTION!
No problem. Send us a message via info@vercollectiefreak.be and we will come up with an appropriate answer soon! :-)
FAQ: FAQ
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